In A Hotel, Who Is Ultimately Responsible For Determining Who Cleans What Areas?
The hotel's entrance area, with a reception in the main role, is a place of particular value. Information technology is here where the commencement (and concluding) contact of the invitee with the facility takes place. And because one cannot make the first impression twice, it is worth trying to make it a favourable i.
The advent and arrangement of the reception area exposes the character of the hotel and way of treating its guests. Every item matters. How to design this space to efficiently serve and pleasantly surprise guests? How to while away their hours for cheque-in? How to ensure sparkling cleanliness, safety, and comfort? How to brand the honest smiling of the receptionists the icing on the cake crowning a pleasant, problem-free stay? The following commodity is devoted precisely to these issues.
The legal framework for designing a hotel reception
Just every bit the hotel bathrooms have their own requirements, strictly defined past the regulations (which we wrote about on our blog here), as well the reception infinite is subject to formal requirements.
Before you start designing a hotel reception, it is worth recalling the standards regarding the surface, equipment, and functions which should be met in the causeless category of the facility. Current legal guidelines are available here.
How was the Guest persona defined?
There exists no universal recipe for the perfect reception. It all depends on who it is to serve.
How does the investor define the character of the hotel? For whom is information technology being congenital or renovated? Will it be a metropolitan business facility, an intimate hotel for lovers, an sectional spa for mature ladies and gentlemen or an economical hotel for families with children? How many stars should information technology receive?
The needs and preferences of the guests determine both the fashion of the organisation and the functions carried out.
Mode. Stand out or die.
Currently, the owners and managers of hotel facilities are doing their all-time to ensure that the hotels are not bland and wearisome, quite the contrary – they would similar them to be expressive and with character. The architects they apply know that you lot cannot overdo it because comfort and functionality count well-nigh in the hotel. A company should feel even better here than they feel at home – carefree and pleasant. The arrangement of the hotel'south space is supposed to accept personality but not for the price of overwhelming the guests with any unnecessary excess.
A stylistic expression which does non irritate – this is a claiming for designers.
In the photograph: "Mortęgi Palace" in Lubawa, Poland. The interior design of the hotel has to harmonise with the architectural shape of the building.
The entrance area
Before a guest approaches the reception counter, they have to make their way from the front door. The archway has to be designed so that it is protected against excessive arrival of air from the outside. At that place should be no threshold in it which makes information technology hard to move suitcases on wheels (or wheelchairs); the self-sliding door for photocell and air drape is a convenient solution.
In five-star facilities a split up archway and a special, carve up path have to be provided for the luggage of guests.
Multifunctional reception counter
The reception counter is not an ordinary piece of article of furniture. Its front should be fancy and at the same fourth dimension user-friendly for users, e'er clean, durable, and elegant.
Counter from the within (or the inner office of the reception), conceals discreetly the mass of cabinets and shelves with documents, necessary electronics, monitoring preview, computers, printers, lockers, money boxes, deposit safe, payment terminal, first aid kit, trays leaflets promoting additional hotel services, maps and guidebooks around the surface area, description of attractions, and many other things. If the hotel uses traditional keys instead of coded magnetic cards, one of the most important elements of the reception equipment is the key chiffonier.
What should we build a reception counter of? The most pop materials include stone, wood, ceramics, brick, glass, and concrete – and their diverse combinations.
Ceramic cut mosaic and glass are plenty to impressively finish the front end of the reception counter.
The receptionists' stand, obviously, has to coherently connect with the residual of the space, maintaining the proportions, colour tone and full general expression of the applied finishing elements. The interesting method of contrasting the size of ceramics presented higher up – a large-format floor and horizontally bundled, cutting strips of a ceramic mosaic in the same colour – is stylistically consistent.
The chic of contrasting white and graphite. A large format on the flooring and a decorative strip of ceramic mosaic on the wall.
White and fashionable grey – these two shades are enough to conform a multifunctional reception. In the photo: the reception of "Gastro Gal-Dental-Res" in Rzeszow, Poland.
Multifunctional larger space
In contemporary hotel assumptions, the infinite of the reception hall is starting to perform more and more than functions. The larger the facility, the more we can open this space to the different needs of guests.
Apart from waiting for the time to take the keys, we can carry on conversations here, have advantage of small services (catering, intendance), read the printing (and sometimes even books because here and in that location you tin can find mini-bookcases, bachelor to guests).
Contemporary receptions of large hotel facilities are part of a larger whole. In the photo: "Borowy Dwór Biznes & SPA" in Cracow, Poland – Arkesia collection.
Since the hotel anteroom has a lot of traffic, all the equipment used there must correspond quality at the highest level (otherwise they will be prematurely damaged, exposing the facility owner to considerable repair or replacement costs).
The reception is a identify which is stylistically matched with the remainder of the hotel hall but quite conspicuously marked.
Friendly thing for guests and the cleaning squad
Cleanliness is one of the first factors subject field to strict evaluation of quests. In the reception hall, cleaning is about a permanent activity because of the traffic prevailing there. Cleaning should be discreet, fast, and efficient. The fewer recesses, hollows, and places where dust accumulates – the better. Similarly as in the case of colours and textures.
These very bright and very dark ones are particularly demanding because any dirt can exist easily visible on them. It is definitely more practical to cull the colours and surfaces masking the first signs of dirt. Ceramic tiles in natural stone and wooden colourations works perfectly well. And, almost importantly, they are resistant to mechanical damage and set for the continuous motion of wheeled suitcases, luggage carts, and high heels, without revealing any signs of wear.
No dirt will exist visible on the graphite tiles.
Stone tile graphics favours the impression of neatness and elegance. In the photo: "Borowy Dwór Biznes & SPA" in Cracow, Poland – Arkesia collection.
For spaces with intense traffic, with the presence of certain amounts of abrasives, information technology is all-time to cull glazed stoneware tiles with PEI iv/6000, 5/12000 parameters or unglazed stoneware tiles (the most impressive ones will exist made in double-charge technology with the tonal effect of a unique surface). More information nigh the technical parameters tin be found in our handbook. Naturally, you need to think virtually special wipers which stop dirt in the archway area.
An ear-friendly space
In addition to the convenience and beauty of the piece of furniture in the reception hall and the order prevailing there, acoustics is particularly important. Ceramics, concrete, rock, and glass are the audio reflective surfaces. Therefore, during the pattern process, it is worth to deport out acoustic simulations and see how the sounds will spread in particular parts of the hall and then properly neutralise the effect of these reflections. Plush couches and armchairs with high headrests will brand part of this task – the remainder tin be entrusted to professional ceiling and wall solutions. For instance, a green wall with living plants volition non only decorate the space and provide information technology with natural element, but it will too effectively improve the acoustics of the room.
Strategic backroom
An integral function of the reception is its backroom space. The reception staff should have at that place the wearable wardrobes, the possibility of ironing, and the indispensable germ-free facility. Typically, this infinite too has a window which gives access to daylight and fresh air. What is more, here we should besides accept care of an impeccable lodge. When designing a hotel facility, you need to ensure the condolement of its employees, every bit information technology straight translates into the quality of guest service.
SUMMARY:
- When designing a hotel reception, legal requirements should be taken into account.
- The reception is a highlight of the hotel – its appearance and arrangement shape the opinion of the guests about the facility.
- The arrangement of the reception (every bit well as the unabridged facility) should harmoniously collaborate with the architectural shape of the building and its grapheme.
- A reception counter is apiece of article of furniture of particular importance.
- The quality of the equipment elements direct affects their longevity, thus information technology pays to choose them very advisedly, taking into account both the aesthetic values and durability.
- Finishing materials for the hotel reception are also worth choosing for the ease of cleaning.
- When designing the space of the reception hall, you lot demand toremember nearly acoustics.
- Do not forget about the social and sanitary facilities for employees.
Source: https://www.paradyz.com/blog/en/how-to-design-the-reception-area-a-few-important-tips/
Posted by: millernable1969.blogspot.com
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